Privacy Policy

MyQualityCareNetwork ("we," "us," or "our") operates this website to support behavioral health and specialty provider network development for Medicare Advantage organizations. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies only to this website and does not cover information collected through any health plan, provider organization, or third-party system.

We collect information you voluntarily submit through forms on this site, including your name, organization, role, email address, phone number, state, specialty, and the contents of any message you send us. If you create an account on a portal, we also collect authentication information needed to manage your account. We do not knowingly collect protected health information (PHI) about patients or members through this website.

We use submitted information to respond to your inquiry, evaluate provider network participation interest, support credentialing readiness, communicate with health plan partners about network access discussions, operate and secure our portals, and comply with applicable law. We may send transactional and account-related email, including status updates, password resets, and notices required for accounts you have established with us.

We do not sell personal information. We share information only with service providers that help us operate this site and our portals (such as hosting, database, authentication, and email delivery providers), with health plan organizations engaged in network access discussions when you have indicated interest in participation, and where required by law, subpoena, or other valid legal process.

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of personal information you have submitted by contacting us using the information below. You may unsubscribe from non-transactional email at any time using the link in those messages. Account-related and legally required communications may continue regardless of marketing preferences.

This website is intended for healthcare professionals and organizations and is not directed to children. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above.

MyQualityCareNetwork
P.O. Box 748, Oakland, FL 34760
689-317-3463