Insights

Network adequacy and behavioral health insights for health plan leaders.

Practical guidance for network executives on meeting CMS and state Medicaid access requirements, closing gaps, and building behavioral health capacity.

Network Adequacy for Health Plans

Explore network adequacy services
CMS Time & Distance 8 min read

CMS Time and Distance Standards: What Medicare Advantage Network Leaders Need to Measure

Provider counts don't pass a CMS review. Beneficiary access does. Here is how the time and distance test actually works, county by county and specialty by specialty.

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HSD Tables 7 min read

Preparing Provider and Facility HSD Tables Without Late-Stage Surprises

Most HSD problems are data problems that show up on deadline week. A disciplined preparation process catches them while there is still time to fix the network.

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Gap Closure 7 min read

Closing Network Adequacy Gaps With Targeted Non-Par Provider Contracting

Broad recruiting campaigns spend months and contracting budget on providers who don't move the access percentage. Targeted gap closure starts with which provider, in which ZIP code, changes the result.

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Service Area Expansion 7 min read

Medicare Advantage Service Area Expansion: Test County Feasibility Before You File

Since contract year 2024, network adequacy is part of the expansion application, and CMS can deny on it. Feasibility testing belongs at the start of expansion planning, not the end.

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Telehealth Credit 6 min read

The CMS Telehealth Credit: How to Use It Without Overrelying on It

The telehealth credit can lift a specialty over the threshold. It cannot rescue a network that is far short, and it doesn't replace in-person access members still need.

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Exception Requests 6 min read

Network Adequacy Exception Requests: When to File and When to Keep Recruiting

An exception is a request for CMS to recognize that a market can't support the standard. It works when the evidence is real, and fails when it looks like the plan simply stopped recruiting.

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Medicaid Managed Care 8 min read

Medicaid Managed Care Network Adequacy After the 2024 Access Rule

The 2024 Medicaid managed care rule moves adequacy beyond time and distance to whether members can actually get an appointment. Plans that prepare early will be measured on a network that's ready.

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Medicaid Procurement 7 min read

Medicaid RFP Network Readiness: Build a Defensible Network Before Procurement

In a Medicaid procurement, the network is part of the scored response. Plans that build it before the RFP drops compete on strength; plans that build after compete on promises.

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